Hcltech Direct Interview

Request all the candidate to fill the below form: Fresher - Process Associate - Voice Process (Networking Domain) – Fill out form

Designation: Process Associate

Detailed Responsibilities:
Respond promptly and effectively to customer queries and issues via email or chat, ensuring high levels of customer satisfaction.
Accurately enter, update, and manage data across multiple systems and databases.
Troubleshoot customer problems, provide actionable solutions, and escalate complex issues to senior support teams as required.

Must-Have:
Strong written communication skills, especially for email and chat support.
Arts & Science, candidate should be fresher 2024 to 2026 Passed out.

Educational Qualifications:
Bachelor's degree in any discipline is preferred. - Arts & Science
BTECH, IT, MCA, BE are not eligible to apply